4 Steps to Ensure Stability and Prevent Your App from Crashing
Tech Crunch reports that the Apple Store is projected to reach a whopping 5 million apps by 2020. To give you more of a perspective, that comes out to almost six times the average number of attendees who saw a Laker game in 2017. That’s a lot. So, what can you do to make your app stand out above the rest? Simple, make it stable with the possibility of crashing zero to none. That being said, read on to learn 4 tips you can use to help you do just that.
But First, What are Uptime Rates and How Do They Factor Into App Development?
When your app crashes, it experiences down time; in other words, it is not in use. On the other end of the spectrum, when your app is up and running you, it is positively affecting its uptime rate (or the amount of time the app stays running).
The more stable your app is, the higher your uptime rate percentage should be. What many people assume is having a 99% uptime rate means your app is very stable. However, even having 1% downtime can be a problem.
As Thought Co. points out, even if your app is down just 1% of the time, it can contribute to a significant amount of loss. Let’s do the math. Over a week, that translates to your app being down for roughly 1 hour and 40 minutes (and 48 seconds, if you want to be exact).
On a larger scale, this comes out to a little more than 87 hours in a year, or slightly more than 3 days.
While three days out of the year may not seem like a lot, it can hurt your sales and tarnish your business reputation. And, take into account when those three days are. What if those three days are during your peak season or just after you shelled out thousands on marketing?
The takeaway is a dose of preventability is worth it in the long run. That being said, here is what you can do to make your app more stable and prevent those three days from happening.
1. Consider Error Monitoring Tools
Error monitoring tools are a great way to tackle minor and major crashes. In general, error monitoring features include real-time alerts and error rates so that you can identify the problem quickly—even before the consumer knows a problem even occurred.
2. Have a Protocol In Place Should Your App Crash
Who is going to do damage control on the technology side? What about damage control on the PR and consumer relations front? It is important that you delegate these duties before the ceiling hits the fan. That way, if your app does crash, your team knows what to do.
On that note, take it a step further. Do mock app crashes to see how you and your team react and how quickly you can get your app back up and running. In doing so, you can decrease stress if it does take place.
3. Alpha Testing is a Great Go-To
Alpha testing tests your app “in the lab.” Instead of using real users, you are testing your app on your employees. Your employees act as real users, using the app as a real user would. This type of testing is before the beta testing phase, and is a great way to spot errors inside and outside the code.
4. Beta Testing is a Must
After alpha testing, eventually you need to test your product out on real users. This is where beta testing comes into play. By using beta testing, you get honest answers and feedback straight from the source, which can help you identify issues you may have missed during alpha testing.
And of course, keep in mind load testing, which is explained more in this source: What is Load Testing by Stackify
Making an app is half the battle; at the end of the day, you want to make sure it is as stable as possible with a low downtime rate. How have you solved this? Leave a comment below.